Technically, if an issue is not a criminal matter then it’s a civil matter. This particular category of mediation encompasses everything from consumer/merchant disputes to malpractice; from breach-of-contract to unfair business practices.

The ADR methods of mediation and conciliation are especially successful for resolving these matters. Mediation when the parties come together to address the issues; conciliation when the parties prefer to negotiate a resolution separately.

Both are often used to good effect; sometimes coupled with arbitration in a process called ‘mediation/arbitration’. The process begins as a standard mediation, but if mediation fails, the mediator becomes an arbiter.

This process is more appropriate in civil matters where rules of evidence or jurisdiction are not in dispute.

What our clients say

Samples of the many positive results we’ve contributed to

...The thing that pleased me about Mike is that his motivation was about my son’s well-being, he was not just a “case” to him... Annette H., Goddard, KS
...Within a few weeks after contacting DRS we received another statement from the hospital, but this time the balance due after insurance was $0.00! We really appreciated the help. Jamie D., Wichita, KS
...This resulted in an uncontested divorce and eliminated all of the fighting in court so many people I know have experienced, and minimized the need for lawyers. Cara W., Andover, KS
...Ultimately, negotiated agreements resulted in him owing only $1,500.00 and several hours of community service. Needless to say, we are grateful for his efforts. Brian M., Derby, KS

Training Seminars


Essential Knowledge Learning Series

Conflict and disputes are a natural part of our lives. Seminars illustrate where we have gone wrong in our understanding of the “organization.” Read more

Self as Mediator

The most cost-effective way to empower your employees to handle the challenges of today’s intensely interdependent workplace. Read more

Managerial Mediation

Downsizing, flatter hierarchies, teams, quality, and multiple responsibilities are intensifying the interdependency between employees. Read more

Conscious Civility

Our understanding of the “organization” in our vocations, marriage, and the family have gone awry. How change can be effected? Read more

Conscious Creation

This course is a scientific system for determining – then creating – exactly what you want. Read more