"There's something better than book-smarts or rare intelligence, and that is knowledge of the heart and insight into the soul." - E. Bunker
"We seem to have reached a point where to be rational in your thinking is just too rigid. We now must rationalize - even the unfathomable." - Unknown
Online mediation employs technology to provide disputants' access to mediators and each other despite geographic distance, disability or other barriers to direct meeting.
This approach also makes sense when the value of the dispute does not justify the cost of face-to-face contact. Online mediation can be combined with face-to-face mediation - to allow the process to begin sooner or to conduct preliminary discussions.